Some people can be annoying or aggressive. They don’t respect others. They don’t follow the rules. They behave in a very, very bad way.
The easy thing to do is judge or condemn them. What’s hard is to educate and help them change for the better and improve themselves.
Sure, we can never control their actions. It’s always their choice.
But we can always help them see a better path. We can do something, without forcing them.
A more appropriate approach is to understand where they are. Understand why they do what they do. To empathize first. Then talk with them.
See where it takes you.